![]() ![]() As such, once the daily servicing slots are fully booked, we will not be able to cater for unscheduled servicing request. ![]() Please be advised that ONLY LIMITED SERVICING SLOTS are available daily. Please click the following for appointment booking: Online Appointment System at Customer Service Centre at Head Office and Branches NationwideĪs our appointment-based system has received numerous positive feedbacks from our customers due to the enhanced servicing experience, such as a shorter waiting time, servicing efficiency and most importantly, providing the convenience, comfort and a safe environment to our customers, we would continue with this appointment-based system at our Customer Service Centre at Head Office and Branches nationwide. Please refer to our e-Connect Guide and Frequently Asked Questions (FAQ) for more information. The e-Connect is accessible through our company portal or e-Connect direct link. Please take note that this extended operation hours is only applicable for enquiries related to eConnect. ![]() ![]() Great News, we are glad to announce that effective 21 November 2022, new operation hours for Great ID Careline is from 8.30am to 7.15pm (Monday to Friday except for Public Holidays).īy extending the operation hours of Great ID Careline, we strive to provide better accessibility and support for our policyholders. Extension of Great ID Careline for e-Connect Support ![]()
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